Customer service representative - Hybrid

Empresa ubicada en San Pedro Sula (Cortés), requiere múltiples Customer service representative

Horario: Lunes a Viernes 8:00am- 5:00pm PST / EST depending of the client selected

Ubicación: Altia smart city - San Pedro Sula, Cortés

Salary: 850 USD

Contract: permanent

Requisitos:

• Inglés Avanzado: B2+ /C1
• 1 año de experiencia con Healthcare US policies 

Funciones:

• Manage and submit prior authorization requests with insurance companies for procedures, medications, and services.
• Verify insurance requirements and ensure all necessary documentation is complete and accurate.
• Monitor and follow up on pending authorizations to secure timely approvals and avoid delays in care.
• Coordinate with clinics, hospitals, and external providers to exchange patient documentation.
• Educate patients on referral processes, coverage details, timelines, and provider information.
• Ensure compliance with HIPAA regulations and internal policies for confidentiality and medical data handling.
   

If you want to follow the process, we need some information to schedule a call:
Phone number:
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Salary expectation:

+1 407 604 1771 on whatsapp